3/29 filed claim (keep in mind this was very early on and there was not a covid drop down reason & earnings were missing in their system for me and I must have input something wrong when entering them).
certified for 4/11 and 4/18 weeks
award came back zero benefits but I had plenty of earnings to qualify over 4 quarters (they are missing from their system from warner brothers).
went through an Identification appeal process (it was horrible).
finally worked through that in early June by providing a clear drivers license and speaking directly to a human at the Appeals/Hearing office which was nice.
This appeal DID NOT solve my zero benefits issue though (which I thought it would bc they had all my 2019 W2's and paychecks etc but sadly they only were laser focused on the ID and nothing else mattered).
6/17 I sent in a NEW APPEAL FORM
7/1 I became aware of this site and finally got through to EDD (thank you for the tips) and I spoke to Jared. I was on hold for 2 hours. He input all my missing W2's from 4Q 2018 through 3Q 2019 (4 total quarters) totaling $11,000. This took 1.5 hours. He said I would get an award letter in 7 days. Then the clock struck noon and he was cut off - just like that...poof gone.
7/10 still no award letter. All that has come is notices to certify - to catch up to July. So I Certified April 23- July. Still zero benefits in system.
7/10 sat for 1.5 hoursin Queue with EDD only to get a woman that said she would have to transfer me bc she only does NEW CLAIMS. She was rude and I cried. she transferred me and we were magically disconnected.
7/13 I'm sitting on hold again in queue for 1.5 hours now and I'm praying someone can help me
while on hold I called the hearing number to see if they had my 2nd appeal from 6/17 in system and they do not.
7/13 after 1.5 hours on hold I spoke to Angelica who says my status is "pending re-computation of wages" and she can't do anything to help me. She was very nice. She said getting the ID cleared up was my biggest hurdle and that now we wait for the wages to be re-computated.
I'm in a black hole...desperate at this point for help